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At RazorBlades2u.com we want all of our customers to be 100% satisfied with the products they buy from our website. However, there may be occasions when you need to return a product to you us – so we offer a full 14 day returns policy on all of our items.
Faulty Goods
If the product(s) you receive are faulty please email us within 14 days, stating your order number, which product(s) you wish to return and a description of the fault. Please then return the items to our PO Box address listed below within 21 days of the original dispatch date. Once we have received your goods we will issue you a full refund including the cost of postage to you and the cost of returning the item, or alternatively replace the item at no cost to yourself. Please advise us in your email what course of action you would like us to take, refund or replacement.
Unwanted Goods
We offer a 14 day returns policy on all of our goods, whereby if you are unhappy with your purchase for any reason you may return it to us providing you notify us within 14 days of receipt, stating your order number and which product(s) you wish to return; the product must remain sealed/unopened, in perfect retail condition, and we must receive the goods within 21 days of the original dispatch date. Please then return the items to our PO Box address listed below. Once we receive the returned product(s) we will refund you the cost of the product and postage to you but not including the cost of returning the item to us.
RazorBlades2u
PO Box 480
St Peter Port
Guernsey
GY1 6BG
